At Wave, consulting is at the center of what we do and who we are. Since the late ’90s, our consulting first principle has enabled us to create a tailored solution for each customer’s individual needs compared to a out of the box solution. We work in conjunction with our customers throughout St. Petersburg, devoting assets and time so that we have a complete understanding of their pains and expectations and can craft a tailored approach to strategic digital transformation.
Back Office Modernization
The Back Office is the foundation of your organization. If your standards have numerous bottlenecks, the resulting loss of productivity will multiply throughout your entire company. For example, let’s say a organization acquires a new client in minutes but requires a long time to onboard a new employee or supplier. That’s a problem because both your employees' abilities and your partner’s products play a critical role in providing excellent service to the customer. Therefore, if those components are not operating efficiently, your customer is ultimately who is disadvantaged. Your Front Office can only be as seamless as your Back Office, and both must be incorporated in a strategic digital transformation.
Business Intelligence
At Wave, our proficiency includes a total understanding of your business workflows as well as the technology that accurately delivers intelligent information. We how to ask the right questions and can define the right information to answer questions such as:
- What happened?
- When did it happen?
- Why did it happen?
- Who was involved?
- Will it happen again?
- What will happen if we change x or y?
Data Migration
Mapping out a plan is the most important piece of a migration. Every migration must have a certain amount of strategic digital transformation of the data moving from the source repository to the destination. Considerations need to include search capabilities, security, mapping metadata, folder structure, and many other components that will enable users to find relevant information. It is critical that you take the time to learn about the problems you’re having and what is needed to get resolution.
Intelligent Information Management
It is widely understood that the modern business requires multiple sources to aggregate information whether it’s a CRM, ECM, HCM, or ERP. Regardless of which program you’re using, it consists of essential business data and content that is imperative to the success of your organization. Both businesses and their clients need data from multiple sources to complete work, and this adds additional obstacles if that data is not easily available. The traditional method was to pull data into a central archive but this method is not viable long term as one program can’t govern everything, particularly in some mid-range to large businesses.